Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how Wilbert Woods ("we," "us," or "our"), an independent licensed insurance agent with Globe Life — American Income Division, collects, uses, and protects information you provide through this website (protect.wilbertwoods.com) and related communication channels.

1. Information We Collect

When you submit our lead form to request the Complete Family Protection Package, we collect:

• Contact information: Your full name, phone number, and email address
• Pillar of interest: Which piece of the Complete Family Protection Package you are most interested in
• Submission metadata: Date and time of your form submission, the source page, and basic device/browser information

We do not collect financial information, health information, Social Security numbers, or any sensitive personal information through this website. Such information, if needed for an insurance application, would only be collected later, directly through Globe Life's secure enrollment process, with your explicit consent.

2. How We Use Your Information

We use the information you provide solely to:

• Contact you to deliver the Complete Family Protection Package you requested
• Schedule a no-obligation consultation, if you choose
• Send follow-up communications related to your inquiry, including by phone, SMS, and email
• Respond to your questions about the Package or insurance options
• Maintain records of our interactions for compliance and quality purposes

3. SMS & Phone Communications

By submitting our form and checking the consent box, you expressly consent to receive phone calls and SMS text messages from Wilbert Woods regarding your inquiry, including automated messages. Message and data rates may apply. Message frequency varies based on the stage of your inquiry and typically does not exceed 8 messages per month per inquiry.

You may opt out of SMS messages at any time by replying STOP to any text message you receive. To request help, reply HELP. Opting out of SMS does not affect your ability to receive other communications (email, phone calls) unless you also request to be removed from those channels.

4. Information Sharing

We do not sell your personal information. We do not share your information with third parties for their marketing purposes. We do not purchase leads from third parties or affiliate networks; all inquiries received through this website come directly from individuals submitting our form.

Limited information may be shared with:

• Globe Life — American Income Division if you choose to apply for an insurance policy, for underwriting and policy issuance purposes
• Service providers who help us operate the website and CRM (e.g., GoHighLevel for customer relationship management, hosting providers), under written agreements that require them to protect your information
• Legal authorities if required by law, subpoena, or court order

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, alteration, or disclosure. Information transmitted through this website is protected by HTTPS encryption. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal obligations (including state insurance recordkeeping requirements), resolve disputes, and enforce our agreements. Lead records are typically retained for the longer of: (a) seven years from last contact, or (b) the period required by applicable state insurance regulations.

7. Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

• The right to know what information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain communications
• The right to non-discrimination for exercising these rights

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond within the timeframe required by your state's law.

8. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights or to confirm we do not sell your personal information, contact us using the information below. We do not sell or share personal information for any purpose, regardless of state.

9. Cookies & Tracking

This website uses minimal cookies necessary for basic functionality. We do not currently use third-party advertising trackers on this site. If we add analytics or advertising trackers in the future, we will update this policy and provide appropriate notice.

10. Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information, please contact us and we will delete it promptly. (Note: While children may be insured under a Globe Life policy, the policyholder is always the parent or legal guardian — not the child.)

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email or website notice when feasible.

12. Contact Us

For questions about this Privacy Policy, to exercise your rights, or to report a concern, contact us: